Right of withdrawal form

If you are a consumer residing in the European Union, you have the right to withdraw from the purchase contract within 14 days of receiving the goods, without providing any reason, in accordance with Articles 52-59 of the Consumer Code (Legislative Decree 206/2005) and Directive 2011/83/EU. For full details on terms, return costs, and refunds, please consult our Refund Policy.

Withdraw now

You can notify us of your decision to withdraw at any time, directly and immediately, by clicking the button below: an email will be pre-filled with the necessary information to be sent to our address.

Withdraw from the contract here

Alternatively, you may send us a written communication using any other explicit and unequivocal statement, or fill out and submit the model form provided below by email or mail.

Model withdrawal form (Annex I-B of the Consumer Code)

Complete and return this form only if you wish to withdraw from the contract.

Recipient:
Hair De Luxe di Lucchese Maria (trade name: HDPRO)
Via Umberto I 37, 86100 Campobasso (CB), Italy
Email: hdproit@hdprostore.com
Phone: 0874 484373

I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods:
_________________________________________________

Ordered on (*): _____________________    Received on (*): _____________________
Name of consumer(s): _________________________________
Address of consumer(s): _________________________________
Order number: _________________________________
Signature of consumer(s) (only if this form is notified on paper): _____________________
Date: _____________________

(*) Delete as appropriate.

What happens next

We will send you an acknowledgement of receipt of your withdrawal notice without delay. After communicating your withdrawal, you must return the goods within 14 days; we will refund you according to the terms set out in our Refund Policy.